Reservations & Booking Procedure

Reservation Procedure - 3 Simple Steps:

Please follow these steps to make a reservation once you have received information and prices from us by email. We accept reservations and payment by Visa, Mastercard or bank transfer.

We have 2 methods of booking depending on the type of tour:

A) By Credit Card Booking Form

 

1 - Complete Booking Form

One person should make the booking on behalf of everyone who is going the tour. To make a reservation, we will email you our Credit Card Booking Form (also enclosing our Terms & Conditions and Cancellation Policy). Just return this completed form to us by fax or email. Please ensure the form is fully completed and is signed by the cardholder. We accept Visa or Mastercard credit cards only. (Alternatively bank transfers are also accepted - please ask for details).

2 - Reservations Processed

Once we receive your credit card booking form or online booking, we will proceed with all the necessary reservations. If any changes are needed at this stage, for example due to changes in availability, we will ask for your approval by email first. Once everything is confirmed, the required booking deposit or full payment indicated in the booking form or online booking will be billed.

3 - Email Confirmation Sent

With all the reservations completed, we will email you confirmation of the services booked including confirmed itinerary, final schedule, necessary travel documents, pick up details and our contact information.

 

B) By Online Booking System for Selected Tours

Some tours on this site can be booked directly online using our online booking system when you see an Add To Cart button on those tour pages. There select your date of travel and number of travelers. The total price will update accordingly. Then click the "Add To Cart" button to proceed with an online booking and payment - it's secure and instant and you'll receive a tour voucher to your email instantly. If you need any assistance booking online, please don't hesitate to contact us.

 


Customer Protection - TURSAB Approved:

Our website www.toursistanbul.com is operated under our registered tour operator license from the Turkish Tourism Authority with TURSAB License A-5339, an A Grade license (the highest possible grade), which offers our clients the security of approval and recommendation from TURSAB - Turkey's governing tourism body. All legally licensed responsible tour companies in Turkey must be officially licensed under this authority.

View our TURSAB License:

Please just enter our license no '5339' in the search field called 'ID' to see our company registered on their site at: http://tursab.org.tr/en/travel-agencies/search-travel-agencyp

Further Information:

Please note that advance reservations are advised to garantee availability of services. For any questions please email us.